Q1What is the length of the string that is provided as part of the PoultryKit automatic chicken coop door? Is it possible to order a longer string if necessary?
Our string is 1.5m. If you would like to adjust the string to make it longer, please contact us so that we can make the adjustments to your unit as necessary.
Q2If I use my own door to work with PoultryKit automatic chicken coop door opener, what is the weight range of my own door?
The weight should be 300g~2kg.
Q3Why the door is aluminum?
Because aluminum is light. It will cost low power consumption. And aluminum is hard to be rust. Looks really beautiful.
Q4How often do I have to replace the batteries for PoultryKit automatic chicken coop door and which batteries should I use?
Normally, the new batteries can be used for more than 12 months.
When red light flashes frequently, please replace batteries.
Please use high quality AA batteries. Avoid rechargeable batteries as they can dip in voltage in colder weather.
Q5What is the temperature range that the PoultryKit automatic chicken coop door can endure?
- Our device has been tested to work during extreme cold temperatures as cold as 5°F.
- Even in very frozon weather, the light sensor works aso stable and the dry battery works also great, if only use dry battery, it can last more than 12 months. This save lots of money.
Q6Why does the LCD display on my PoultryKit automatic chicken coop door not remain illuminated?
This is normal. The LCD display ‘goes to sleep’after a period of inactivity to increase battery life. You can reawaken your unit by pressing MENU.
Q7Why the door that work with PoultryKit automatic chicken coop door opener can’t go up or go down smoothly?
Please kindly check if the aluminum rods are too tight. Or you can add some lubricating oil into the rods. to the rods.
Q8Why the PoultryKit automatic chicken coop door seems cost battery power very soon?
To be honest, the PoultryKit automatic chicken coop door is with low power consumption, it can be used for more than 12 months. It will cost more power consumption in winter. Please use high quality batteries.
Q9Does the time on the PoultryKit automatic chicken coop door when the clocks change?
No, the time does not change automatically. This means you will have to change the time and settings on your unit as necessary when the clocks go forward/back.
Q10Why the PoultryKit automatic chicken coop door didn’t work when using light open and light close?
Please kindly check the setting. Open light lumen must bigger than close light lumen.
Q11Why the PoultryKit automatic chicken coop door didn’t work when using timer open and timer close?
Please kindly check the setting. Close time must be later than open time.
Q12Why the PoultryKit Fence automatic chicken coop door didn’t close when I test timer working mode during the day?
If the PoultryKit automatic chicken coop door is directly illuminated by the sun, the infrared will affect the PoultryKit automatic chicken coop door.
